Patient Access allows you to do the following (depending on the level of online access that you have);

  • Book Flu Vaccines
  • Book NHS Health Checks
  • Book CDM1 annual review appointments
  • Book diabetic annual review appointments
  • View your medications
  • Order repeat prescriptions
  • View your test results
  • Look at documents such as hospital letters
  • View your recorded allergies and adverse reactions
  • Look at what immunisations you have had
  • Read your recent consultations
  • Update your contact details
  • View your recorded coded data and values such as height and weight

Please note that some areas of online access to your medical record may be restricted, for patients under the age of 18 this access is limited to appointments, medications and prescriptions.

How do I register?

It is important that you read and fully understand the information in the leaflet below.


Linking GP Records

There are two methods to link your GP records for patient access. You can either visit the Practice in person where you will be asked to provide 2 forms of ID (please refer to the patient leaflet for a full list of acceptable forms of ID), and fill in and sign the consent form (below).



You can call us on 01539 718 080 (option 1) where we will ask you some security questions about your medical history in order to confirm your identity. Please note that we will require you to confirm private details such as previous consultation details, medications, previous tests etc. so please ensure you are in an environment where you are happy to share these details openly. Our Care Navigators uphold strict confidentiality policies so please be assured that these details are solely to prove your identity.

What next?

Once you have completed the consent form in the Practice or the security questions on the phone with our team, you will receive a unique pass phrase via email (this will most likely go into your junk folder). Once this has been received, you can proceed with the registration process; there is a link to our patient registration guide below.


Need more information?

Below are some video’s to help you navigate the Patient Access website.

Please note that we are unable to help with any aspects of your account other than linking the GP records. We unfortunately cannot help with forgotten passwords, issues with your memorable word or locked accounts. For help with these issues, please visit the Patient Access support page.

Signing In on the Website

Signing In on the App


Registering on the Website

Registering on the App


Ordering repeat medication on the Website

Ordering repeat medication on the App


Booking appointments on the Website 

Booking appointments on the App