Make an Appointment

Patients at The James Cochrane Practice now have access to a new online consultation system called AskmyGP. Our new service supports patients to access clinical advice, quickly.

AskmyGP is an online consultation system which makes it faster and easier for patients to get help.

We normally guarantee a same day response to all patient contacts submitted by 5pm (Monday to Friday), however this is dependent on the availability of our Clinical Team. If the doctor would like to see you in surgery they will be able to offer an appointment at a time of your convenience.

To request help from a GP or Nurse Practitioner using AskmyGP click here

You are able to make your request for clinical help through AskmyGP 24/7, we aim to reply during working hours Monday-Friday 08.00am-05.00pm

Our phone lines are open Monday-Friday 08.00am-06.30pm

When calling the practice, please be aware that the receptionist, on behalf of your GP, may ask for some brief information about the reason for your call, this is to ensure that you receive the most appropriate help. Our receptionists are here to help and are governed by the NHS code of confidentiality.

For further information on the AskmyGP system, click here

Got questions?

For more information including why offer this service, how it works, how to register and other frequently asked questions please see https://www.jamescochranepractice.co.uk/online-services/


When we are closed

The surgery will be closed for staff training  from 1pm. on the following days. If you require urgent medical advice or assessment whilst we are closed please use the NHS 111 service by dialing 111.

Wednesday                             10-Apr-19

Thursday                                 16-May-19

Wednesday                             12-Jun-19

Thursday                                 11-Jul-19

Wednesday                             11-Sep-19

Thursday                                 10-Oct-19

Wednesday                             13-Nov-19

Thursday                                 16-Jan-20

Wednesday                             12-Feb-20

Thursday                                 19-Mar-20

We are closed for Public Bank Holidays, remember to order your medication in good time to avoid running out when we are closed. Click here for Bank Holiday dates


Chaperones

If you wish to be accompanied by a chaperone for any consultation, examination or procedure please let a receptionist or the doctor or nurse involved know. If there is no chaperone available, you may be asked to re-schedule your appointment.

Home Visits

Our Doctors and Nurse Practitioners are happy to see patients at home who are too ill or too disabled to attend the surgery. Any requests for home visits should be made by 10.30am.


Appointment Reminder Service

We have a free text messaging service to remind you of any appointments that you have made, you will receive a text message the day before your appointment and you can text back to cancel it if you can no longer attend.

If you would like to receive reminders please complete the form below and hand it in to a member of the reception team.

DOWNLOAD FORM

Evening and Weekend Appointments

In partnership with your GP and Cumbria Health on Call (who provide the out of hours service) we are offering evening and weekend appointments at Westmorland General Hospital and Furness General Hospital. You can be seen by a GP, Practice Nurse and Health Care Assistant who have access to your medical records and who can provide the same service as your usual GP. To book one of these appointments please contact us on 01539 718080 or call directly on 03000 247 247.