Hospital Waiting List Helpline

Patients can contact University Hospitals Morecambe Bay Waiting List Helpline directly for queries relating to their hospital appointment. Either call 01539 716998 Option 2, or email

Guide to NHS waiting times in England – NHS (


GPs and Nurse Practitioners
How to access:

After contacting us, we will contact you to arrange a consultation or direct you to the most appropriate care. We will try, where possible, to contact you at a time that is most convenient for you, via your preferred method of contact.

Meet our GPs and Nurse Practitioners.

Clinical Pharmacists
What do they see?

  • Medication Reviews
  • Medication Queries

How to access:

Meet our Clinical Pharmacists.


First Contact Physiotherapists
What do they see?

NEW musculoskeletal problems in patients that are not otherwise unwell:

  • Soft tissue injuries, sprains, strains or sports injuries
  • Arthritis – any joint
  • Possible problems with muscles, ligaments, tendons or bone e.g. tennis elbow, carpal tunnel syndrome, ankle sprains
  • Spinal pain including lower back pain, mid-back pain and neck pain
  • Spinal related pain in arms or legs, including nerve symptoms, e.g. pins & needles or numbness
  • Post-orthopaedic surgery

How to access:

Meet our First Contact Physiotherapists.

Physician Associates
What do they see?

Physician associates (PAs) are healthcare professionals with a generalist medical education, who work alongside doctors, physicians, GPs and surgeons providing medical care as an integral part of the multidisciplinary team. Physician associates are dependent practitioners working with a dedicated supervisor, but are able to work autonomously with appropriate support.

Physician associates work within a defined scope of practice and limits of competence. They:

  • carry out physical examinations
  • see patients with undifferentiated diagnoses
  • see patients with long-term chronic conditions
  • formulate differential diagnoses and management plans
  • perform diagnostic and therapeutic procedures
  • develop and deliver appropriate treatment and management plans
  • request and interpret diagnostic studies (except those involving ionising radiation)
  • provide health promotion and disease prevention advice for patients.

How to access:

Meet our Physician Associate.

Specialist Nurses
What do they see?

Review of your Long Term Condition:

  • Diabetes
  • Asthma
  • COPD
  • CHD
  • Hypertension
  • Hypothyroidism

How to access:

Meet our Specialist Nurses.

Practice Nurses
What do they see?

  • Dressings
  • Family Planning, Sexual Health and Women’s Health
  • Vaccinations, including Children’s and Travel Immunisations
  • Suture Removal

How to access:

Meet our Practice Nurses.

Healthcare Support Workers
What do they see?

How to access:

Meet our Healthcare Support Workers.

Other Services
What do they see?

  • Minor Surgery
  • FREE Appliance Delivery Service
  • FREE Medication Delivery Sevice (for Dispensing Patients)
  • Other Non-NHS Medical Services
  • South Lakes Dermatology Service
  • South Lakes ENT Service

How to access:

Find out more information.