General Data Protection Regulations

On 25th May 2018, there’s a big change happening to privacy laws across the UK.

The new General Data Protection Regulation (GDPR) gives you more control over how your personal information is used. We will, of course, continue to collect and store your information safely and securely.

Your data is collected and used by us for the purposes of providing healthcare services, and this will not change.

From time to time, we like to keep you up to date with what’s going on at the Practice. We like to share our practice newsletter, we might want your feedback on something, or maybe we have a new service that we are excited to tell you about…we would really like to keep up this communication with you! If you would like to receive this type of information from the practice, please subscribe to our newsletter on the bottom of our home page.

The changes will not affect your care in any way, and we are as committed as always to providing the best possible service to our patients.

If you would like to see our full privacy notice, please see the link below:

Or to read more about the changes in our patient information leaflet, see below:

Consent Policy

This is a patient’s agreement for a health professional to provide care. Consent may be given non-verbally, orally or in writing. We have a full consent policy in place.

If you would like more details about any of these policies, or would like a full copy of any of them, please ask at reception.

Chaperone Policy

Patients are entitled to be accompanied by a chaperone for any consultation, examination or procedure. Please ask at reception at the time of booking if you would like one. We have a full chaperone policy in place.

If you would like more details about any of these policies, or would like a full copy of any of them, please ask at reception.

Complaints and Suggestions Policy

All complaints must be made in writing to the Practice Manager. Suggestions will be welcomed at reception. We have a full complaints and suggestions policy in place.

If you would like more details about any of these policies, or would like a full copy of any of them, please ask at reception.