Patient Access

Patient Access is an online facility that allows patients to view certain areas of their medical record online.

Patient Access Help Video's

Below are some video’s to help you navigate the new Patient Access website, if you require further help please visit the Patient Access support page.

 

The video’s below show you how to sign-in for the first time on both the website and the app.

Signing In on the Website Signing In on the App

 

The video’s below show you how to register on both the website and the app, after receiving the registration letter from the practice. See below further information on how to register.

Registering on the Website Registering on the App

 

The video’s below show you how to order repeat medication on both the website and the app.

Ordering repeat medication on the Website Ordering repeat medication on the App

 

The video’s below show you how to book routine GP appointments on both the website and the app.

Booking routine GP appointments on the Website Booking routine GP appointments on the App
How do I register?

It is important that you read and fully understand the information in the leaflet below.

PATIENT LEAFLET

You MUST visit the Practice in person where you will be asked to provide 2 forms of ID (please refer to the patient leaflet for a full list of acceptable forms of ID), and fill in and sign the consent form which you can collect from the reception desk or download via the link below.

CONSENT FORM

Once you have completed the consent form in the Practice and received your unique pass phrase, you can proceed with the registration process; there is a link to our patient registration guide below.

REGISTRATION GUIDE
What can I see?

Depending on the level of online access that you have, you will be able to:

  • Book and cancel your appointments
  • View your medications
  • Order repeat prescriptions
  • View your test results
  • Look at documents such as hospital letters
  • View your recorded allergies and adverse reactions
  • Look at what immunisations you have had
  • Read your recent consultations
  • Update your contact details
  • View your recorded coded data and values such as height and weight

Please note that some areas of online access to your medical record may be restricted, for patients under the age of 18 this access is limited to appointments, medications and prescriptions.