How does it work?

  • Supports you to access clinical advice, quickly.
  • Submit your query online.
  • Same day response where possible, if your query is submitted before 5.00pm.
  • We will contact you with advice or an appointment, via your preferred method of contact.

How do I register?

  • Register online at AskMyGP
  • You will then need to enter some personal information – name, date of birth, address and contact details.
  • The GP or Nurse Practitioner will then be able to verify your account when speaking with you.
  • Download our Registration Guide below
AskMyGP Registration Guide

Frequently Asked Questions

Patient Access

How does it work?

Patient Access allows you to do the following (depending on the level of online access that you have);

  • Book Flu Vaccines
  • View your medications
  • Order repeat prescriptions
  • View your test results
  • Look at documents such as hospital letters
  • View your recorded allergies and adverse reactions
  • Look at what immunisations you have had
  • Read your recent consultations
  • Update your contact details
  • View your recorded coded data and values such as height and weight

Please note that some areas of online access to your medical record may be restricted, for patients under the age of 18 this access is limited to appointments, medications and prescriptions.

How do I register?

  • It is important that you read and fully understand the information in the leaflet below.
Information Leaflet


  • You MUST visit the Practice in person where you will be asked to provide 2 forms of ID (please refer to the patient leaflet for a full list of acceptable forms of ID), and fill in and sign the consent form which you can collect from the reception desk or download via the link below.
Consent Form


  • Once you have completed the consent form in the Practice and received your unique pass phrase, you can proceed with the registration process; there is a link to our patient registration guide below.
Registration Guide

Help is at hand

The  Patient Access support page has lots of really useful information if you are having problems with Patient Access

Need help with registering, signing in, ordering a prescription or booking an appointment? The below videos might be able to help.

Signing in for the first time – website

Signing in for the first time – app

Registering with your registration letter – website

Registering with your registration letter – app

Order a repeat prescription – website

Order a repeat prescription – app

Book a routine appointment – website

Book a routine appointment – app