Contact Us


Telephone 01539 718080

  • option 1 – appointments & general enquiries
  • option 2 – medication queries

Due to the extremely high demand on GP Practices nationally, our routine appointment wait time is longer than we would like it to be and can be between 4-6 weeks before an appointment is available.  We appreciate that it is frustrating when accessing our services takes longer than usual however please try to understand that we are doing our best to help you with the resources that we have.

We do have limited on-the-day appointments which can be booked by calling the surgery on 01539 718080 and pressing option 1. We advise that you call first thing in the morning when our phone lines open at 8am to have the best opportunity to book one of these appointments.


Contact us online

Patient Access – You can now book certain appointments through Patient Access such as CDM1 Annual Reviews for Long Term Conditions, Diabetic Annual Reviews and NHS Health Checks. Click here for more information.

Come In 

Visit either of our two sites:

  • Helme Chase Surgery (Opening hours 8am – 7.30pm)
  • Maude Street Surgery (Opening hours 8am – 5pm)

Email – (this can be used for sending documentation, images for upcoming appts etc. however this email address cannot be used to book appointments and is not regularly monitored.)

Find Us

Helme Chase Surgery

Burton Road




Maude Street Surgery

Maude Street





Opening Times


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Our Helme Chase Dispensary closes at 18:30

When we are closed

The Practice is closed on Public Holidays.

Practice Learning Time

Throughout the year, the practice undertakes staff training in conjunction with Morecambe Bay CCG. We will be closed from 1.00 pm on:

  • Thursday 12th May 2022
  • Wednesday 15th June 2022
  • Thursday 14th July 2022
  • Wednesday 14th September 2022
  • Thursday 13th October 2022
  • Wednesday 16th November 2022
  • Thursday 12th January 2023
  • Wednesday 15th February 2023
  • Wednesday 15th March 2023

If you require urgent advice and medical assessment when we are closed, the NHS 111 service can be contacted by calling 111 or visiting the website.