Axe the Fax
As of 1st April, it is a requirement of our NHS contract that we no longer use fax to communicate, we will instead be using more modern communication methods such as secure NHS email. This will enhance data security and support the NHS paper switch off programme.
As we don’t routinely communicate with our patients via fax, you shouldn’t see a difference in the care you receive from us. However, it does mean that if you have an urgent request for a prescription, you will be required to collect it from us as we will not be able to fax it to a pharmacy (housebound patients are an exception, and we will make arrangements as appropriate).